Specialty Vehicles: Patient Transfer

Redefining Non-Emergency Patient Transport

Experience the next generation of non-emergency patient transport with Rowland Emergency. We're setting a new standard by leveraging the best-in-class Ford Transit chassis to deliver unparalleled patient comfort, operational efficiency, and unwavering reliability. Say goodbye to outdated fleets and hello to a smarter, safer, and more cost-effective solution for every transfer.

The Challenge: An Unmet Need for Modern Patient Transfer Solutions

In Ontario alone, it's estimated that there are approximately 500,000 non-emergency medical transfers annually. This significant volume highlights a critical demand for reliable and efficient patient transport services. However, the current landscape often presents significant challenges:

Many patient transfer companies resort to purchasing decommissioned ambulances due to limited new options and availability. While seemingly cost-effective initially, these vehicles often come with a hidden burden of high maintenance costs, frequent breakdowns, and diminishing reliability as they age.

Government investment has confirmed demand for purpose-built patient transport solutions to reduce ambulance delays and enable faster, more cost-effective transfers.

This provincial investment into non-emergency medical transport programs reaffirms the growing importance of safe, reliable, and cost-effective alternatives to traditional ambulances. In fact, this investment is expected to save thousands of ambulance patient trips in the coming years.

As more communities adopt non-ambulance transport solutions for medically stable patients, the demand for purpose-built vehicles that enhance patient comfort, streamline operations, and reduce strain on emergency services continues to rise.

This confluence of factors underscores a pressing need for a modern, purpose-built solution that addresses these pain points for patient transfer and EMS providers across Ontario and beyond.

Our Solution: Rowland Emergency's Purpose-Built Patient Transfer Vehicles

We recognized this critical gap and committed to developing a superior solution. We leverage our extensive expertise in designing and manufacturing emergency vehicles to create patient transfer vehicles that set new standards for quality, safety, and efficiency.

Our innovative approach centers on building patient transfer vehicles on brand-new, fuel-efficient Ford Transit platforms.

Enhanced Safety from the Ground Up: We apply our best practices and technical knowledge of ambulance manufacturing when designing and building PTVs. Every modification we engineer and integrate is rigorously tested and CMVSS (Canada Motor Vehicle Safety Standards) compliant, guaranteeing the highest level of safety for both patients and personnel. This commitment extends to features like secure patient restraint systems, advanced occupant protection, and robust structural integrity.

Purpose-Built Design: Unlike retrofitting a used ambulance, our vehicles are designed from the outset for non-emergency patient transport.

This allows for:

Integrated Equipment Containment: Custom storage solutions for essential medical equipment (e.g., oxygen, defibrillators, basic first aid supplies) that are secure, organized, and easily accessible.

Superior Patient and Attendant Comfort: Features like specialized seating, climate control, and ample interior space contribute to a more positive transfer experience.

Reduced Total Cost of Ownership: Investing in a new, fuel-efficient vehicle with a comprehensive warranty minimizes maintenance surprises and delivers long-term operational savings compared to maintaining an aging, decommissioned fleet.

The Result: Modern, Reliable, and Cost-Efficient Patient Transfer

Rowland Emergency directly addresses the unmet vehicle needs for patient transfer by delivering vehicles built to the highest standards of quality and safety.

Our solution empowers patient transfer companies to:

Provide Superior Patient Care: Offer a safer, more comfortable, and dignified transport experience for non-emergency patients.

Improve Operational Efficiency: Benefit from reliable vehicles with lower fuel consumption and reduced maintenance downtime, leading to significant cost savings.

Enhance Fleet Reputation: Operate a modern, professional fleet that instills confidence in patients, healthcare facilities, and the public.

Support the Healthcare System: By providing dedicated non-emergency transport, our PTVs help free up critical emergency ambulance resources, allowing them to focus on life-threatening situations where they are most needed.

Our recently completed Ford Transit Patient Transfer Unit is a prime example of this commitment. With its generous 68.5 inches of floor-to-ceiling clearance, flexible equipment accommodation (including Stryker Power-LOAD compatibility), and thoughtful interior design, it represents the future of non-emergency patient transport.

Rowland Emergency is proud to be a part of the solution, providing a vital link in the patient care continuum with vehicles that deliver excellence every mile of the way.