Supporting Operational Readiness with Expert Tools and Resources
At Rowland Emergency, our dedication doesn’t end at delivery. For every refurbished Stryker Power-LOAD™ or Power-PRO XT™ stretcher we provide, we remain a committed partner—offering resources that help maximize performance, reliability, and safety in the field.
That’s why we’ve created a robust maintenance and troubleshooting support package tailored for EMS and non-EMS providers operating Stryker transport equipment. With a Stryker-trained technician at the helm, we’ve developed video walkthroughs, detailed care procedures, and a new troubleshooting guide to help your team stay ahead of potential issues and extend the life of your investment.
Power-LOAD™ Installation & Walkthrough
Correct installation is foundational to safe, efficient use. Our updated installation video guides you step-by-step through the Power-LOAD™ setup process, ensuring your unit integrates seamlessly into your fleet. This video is led by a Stryker-certified technician with over 25 years of experience and is perfect for services outfitting refurbished units.
Comprehensive Preventative Maintenance for Power-LOAD™
Our third video goes beyond basics. It covers advanced preventative maintenance techniques, identifying often-missed steps that can significantly impact the performance and reliability of your Power-LOAD™ system. This comprehensive guide supports a proactive approach to care, minimizing service interruptions and costly repairs.
Introducing Our New Power-LOAD™ Troubleshooting Guide
We’ve listened to feedback and developed an additional resource: the Power-LOAD™ Troubleshooting Guide.
Created specifically for paramedics and non-ems services, this guide helps your team quickly identify and address common system faults in real time—reducing downtime and the need for third-party service. From communication issues to mechanical faults, the guide walks you through steps to assess and resolve problems independently. It's a valuable companion piece to our maintenance videos and is now included with every refurbished Power-LOAD™ unit.
Preventative Maintenance Kits for Stryker Equipment
To further support your team, we offer specialized preventative maintenance kits that align directly with our video content. Each kit includes:
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All required components for each specific procedure
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Clear labels for each part to eliminate guesswork
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Standardized parts for quality control across your fleet
These kits ensure uniform care practices across vehicles and simplify maintenance planning for logistics managers.
A Word on Best Practices
While our resources are informed by decades of EMS experience and Stryker training, they are intended to supplement the official Stryker Operations and Maintenance Manuals—not replace them. We always recommend referencing manufacturer documentation for technical procedures and compliance requirements.
We’re Here to Support You
Whether you’ve recently purchased a refurbished Stryker Power-LOAD™ or are considering upgrading your current fleet, our growing library of support materials is designed with your needs in mind.
For assistance, access to the full maintenance package, or to request a preventative maintenance kit, contact our team today.